Privacy Policy

Last updated: February 26, 2026

At Recordio, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Chrome extension, web application, and related services.

What Data We Collect

Account Information

  • Email address from your Google account
  • Google profile information (name, profile picture)
  • User ID generated during account creation

Usage Data

  • Subscription status and payment history
  • Project metadata (e.g. creation date, duration) — video content stays in your browser
  • Error logs and diagnostic data (via Sentry) to improve our service
  • Product analytics (via Mixpanel) — limited to static configuration choices and feature usage signals (e.g. which settings you have enabled, which features you use). We never use session replay or record your screen activity through analytics

How We Use Your Data

We use your information for the following purposes:

  • Authentication: To verify your identity and provide secure access to your account
  • Account Management: To manage your subscription, process payments, and deliver premium features
  • Service Improvement: To monitor errors, fix bugs, and enhance user experience
  • Communication: To send important updates about your account and our service

How We Store Your Data

We use industry-standard security measures to protect your information:

Supabase Database

Your account information and subscription data are securely stored in Supabase, a trusted PostgreSQL database with enterprise-grade security and encryption.

Local Browser Storage

Your video recordings and projects are stored locally in your browser's IndexedDB by default. If you use the shareable links feature, your video is uploaded to Cloudflare Stream for hosting and delivery. You can delete a shared video at any time, which permanently removes it from Cloudflare's servers.

Secure Payment Processing

Payment information is processed securely through Stripe. We never store your credit card details on our servers.

Your Rights

You have the following rights regarding your personal data:

Access

View and access all personal data we have about you

Export

Download your data in a portable format

Deletion

Request complete deletion of your account and data

Correction

Update or correct inaccurate information

To exercise any of these rights, please contact us at [email protected]

Data Sharing

We do not sell your personal information. We only share data with third-party services necessary to operate our platform:

  • Supabase: Authentication and database services
  • Stripe: Payment processing
  • Sentry: Error tracking and monitoring
  • Google: OAuth authentication
  • Google Analytics: Anonymous usage analytics to help us understand how users interact with our site and improve the product
  • Mixpanel: Product analytics in the app, limited to static configuration choices and feature usage signals (e.g. which settings you have enabled, which features you use). We do not and will never use session replay — your screen content and interactions are never recorded or transmitted through analytics
  • Hugging Face: AI model hosting for captions. Models are downloaded to your browser and run locally — your audio is never sent to external servers
  • Cloudflare Stream: Video hosting and delivery for shared videos. Only videos you explicitly share via shareable links are uploaded. You can delete a shared video at any time to permanently remove it from Cloudflare

Cookies & Tracking Technologies

We use a limited number of cookies and similar technologies to operate and improve the Service:

  • Google Analytics cookies (_ga, _ga_*): Used to collect anonymous usage statistics such as page views, session duration, and general traffic patterns. This data helps us understand how users interact with our site and improve the product. No personally identifiable information is collected through these cookies.
  • Mixpanel (in-app only): Used to track feature usage and configuration choices within the application. The data we collect focuses on static settings (e.g. export quality, enabled features) so we can improve default values and understand which features are most utilized. We do not and will never use session replay. Your screen content, mouse movements, keystrokes, and visual interactions are never recorded or transmitted through our analytics.
  • Authentication tokens: Stored in your browser's local storage to keep you securely signed in to your account.

We do not use advertising cookies or third-party tracking cookies. You can manage or disable cookies through your browser settings, though this may affect the functionality of some features.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: